Privacy Policy

Privacy Policy

The Vintage Equestrian Club LLC ("we," "us," or "our") operates the Paddock 17 membership application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully. By accessing or using Paddock 17, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you use Paddock 17:

• Personal Information: First and last name, email address, phone number, birthday (month and day only, no year), gender, and membership details (member ID, membership date, visit history).
• Preferences: Water preference, seating preference, dietary restrictions, and any personal notes you choose to share.
• Reservation Information: Reservation dates, party sizes, occasions, and special requests.
• Communications: Messages you send through the app and any replies from our team.
• Device Information: Browser type, operating system, device identifiers, and general usage data collected automatically when you access the application.

How We Use Your Information

We use the information we collect to:

• Manage your Paddock 17 membership and provide personalized service.
• Process reservations, RSVPs, and event registrations.
• Communicate with you regarding your membership, events, and messages.
• Use your phone number to reach you about reservations and events, your birthday (month and day only) to celebrate birthdays, and your gender to personalise service.
• Remember your preferences to enhance your dining experience.
• Track visit history to provide member benefits and recognition.
• Improve and maintain the functionality of the application.
• Comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as your membership is active or as needed to provide you services. We may retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to have your data deleted, please contact us using the information provided below.

Your Rights

You can change your phone number, birthday, and gender any time in Profile.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, commonly used format.
• Opt-Out: Opt out of certain data processing activities where applicable.

To exercise any of these rights, please contact us at the address below.

Children's Privacy

Paddock 17 is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the application and updating the effective date above. You are advised to review this Privacy Policy periodically for any changes. Continued use of the application after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: